Patient Information

Making Appointments

Whittens' patient info discloses a doctor’s referral is not required to attend physiotherapy and you are still entitled to a private medical refund for people with private health cover.

Consultations are by appointment only, please allow 30 minutes. Our appointments are made every 30 minutes and we are very punctual. Cancellations need to be made as early as possible so that we can accommodate people on the waiting list and to avoid a cancellation fee.

If however you have been referred by a doctor we will communicate with them to keep them informed of your progress.

Everything you need to know about us and how we work can be found in our FAQs, Terms and Conditions and Privacy Policy.

patient info


Fees are paid at the completion of the consultation. We have HICAPS facilities which allows you to make an immediate claim and then pay the gap with cash, credit or EFTPOS.

We also see Veteran Affairs, TAC and Work Cover patients.

We also see EPC (Enhanced Primary Care) patients. You need a current doctor’s referral for this. You still need to pay the full amount but we can claim your rebate if you have your Medicare card and a debit card with you.


Monday to Friday
(except Public Holiday)

8.30am – 7.00pm


Do you have any questions?